The internet erupted in outrage after a U.S. Marine veteran, collecting donations for the annual Toys for Tots campaign, was forced out of a Walmart store in Medina, Ohio. Despite the harsh conditions, the Marine persevered, standing outside in full uniform for hours in 40-degree weather. This incident sparked widespread criticism of Walmart’s corporate policies and touched the hearts of many Americans who value the sacrifices made by veterans.
The Toys for Tots Tradition: A Legacy of Giving
For nearly 80 years, the Marine Corps Toys for Tots program has been a beacon of hope for disadvantaged children across the United States. Since its inception, the charity has delivered over 291 million toys, making holiday wishes come true for millions of kids. U.S. Marines and dedicated volunteers work tirelessly to uphold this tradition, ensuring that no child is left without a gift during the holiday season.
Veteran John Harkness, a 69-year-old retired Marine, was among these passionate volunteers. For 14 years, he and his wife, Lynn, devoted their time to collecting donations at the Medina Walmart, where they received warm support from the community—until a fateful day in November 2015.
A Chilling Command: From Indoors to the Cold Outdoors
On November 28, 2015, Harkness and his wife began their annual collection for Toys for Tots inside the Walmart store, as they had done for years. However, a new store manager enforced Walmart’s corporate “no solicitation” policy, ordering the couple to move outside. The couple was not even allowed to stay between the double doors for shelter. Instead, they braved the 40-degree temperatures and rain, standing outside beneath a modest overhang.
Speaking to reporters, Harkness recounted the moment: “They said you have to stay outside, you can’t come in the store.” Despite the discomfort, the veteran stood resolutely, clutching a donation tin while his wife manned another entrance.
Lynn, the Toys for Tots Coordinator for Medina County, voiced her concerns for the health of older volunteers. “Many of the Marines and Auxiliary members helping us are in their 60s or older. Some have had cancer surgery or other serious health conditions. Being out in such bad weather could seriously harm their health.”
A Viral Photo and Online Outrage
A shopper named Janet Rodin witnessed Harkness enduring the bitter cold in full uniform and felt compelled to take action. After taking his photo, she posted it on Facebook with a scathing caption that condemned Walmart’s treatment of a Marine veteran. “This is an outrage! They have been collecting inside since this store opened. His sacrifice and continued volunteer work are rewarded this way?” she wrote.
The post quickly went viral, igniting a firestorm of backlash against Walmart. Thousands of outraged individuals flooded the company’s social media pages with angry comments. Critics lambasted the store, with some threatening to boycott. One user tweeted, “Walmart, have you no shame? Making a United States Marine stand outside while collecting toys for underprivileged kids. Disgusting!” Another wrote, “Fire the manager!”
The situation escalated further when another photo circulated online, captioned, “He can bleed and die but not stand inside!!!!!!” This post included the name and phone number of the store manager who enforced the policy, leading to a barrage of threats against the individual.
Walmart’s Response: Policy vs. Public Sentiment
@Walmart what would happen if EVERY vet refused to shop at your store but went to Target in stead? https://t.co/M3xBdpDmFK
— Him (@bcp_mp) November 30, 2015
In response to the growing backlash, Walmart issued a public statement explaining their corporate solicitation policy. According to the company, solicitation of any kind is not permitted inside its stores, although exceptions are made for organizations like Toys for Tots, the Salvation Army, and the Red Cross, who are allowed to collect donations outside.
The statement read, “If a Marine or anyone was treated with disrespect, that is unacceptable, and we are looking into this matter further to get the facts. Most importantly, we are proud to support wonderful organizations like Toys for Tots.” Walmart also apologized for any confusion surrounding their policies but emphasized their commitment to supporting charitable efforts.
Despite the apology, the damage had been done. Many customers remained outraged, and the store manager continued to face severe criticism and even threats from the public.
The Harkness Family’s Plea for Peace
Amid the uproar, Harkness and his wife expressed their gratitude for the overwhelming support but urged the public to stop targeting the store and its manager. Lynn stated, “I don’t think that was necessary, and I think that was totally out of line. It just does not go with Toys for Tots. I hope everybody gets the news to back off and stop threats to the manager.”
Harkness echoed his wife’s sentiments, emphasizing the true purpose of their efforts. “This is for the kids, it’s not about us. It’s all about the kids,” he said, vowing to continue supporting the Toys for Tots campaign despite the controversy.
A Tale of Resilience and Reflection
This incident highlights the unwavering dedication of veterans like John Harkness, who remain committed to serving others even in challenging circumstances. It also raises important questions about corporate policies, community values, and the way we honor those who have served our country.
The viral moment served as a stark reminder of the power of social media to amplify voices and ignite debates. While public outrage brought attention to Harkness’s plight, it also sparked unintended consequences, such as personal threats against the store manager.
In the end, the Harkness family chose to rise above the controversy, focusing on their mission to bring joy to children in need. Their story is a testament to the enduring spirit of generosity and the importance of remembering the true meaning of the holiday season: helping others.
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